Policies

Service booking must be done via email. Large projects that require custom materials such as prosthetics, contacts, teeth, and/or other accessories must be booked at least two-three weeks in advance to allow for ample shipping times. Please read "deposit" and

"forms and waivers" for additional booking requirements

Payments can be made via Venmo, Cashapp, PayPal, or cash (for remaining payment only) Full payment must be made at the end of the service. No exceptions. Please reach out to Katie for payment information

Deposits are non refundable. If a service results in irritation, discomfort, allergic reaction, etc. you will be advised to seek professional medical attention before being serviced again. For these reasons, each client is required to fill out a consent form and questionnaire prior to their appointment. Any payment(s) made after the initial deposit but prior to the appointment will be non refundable in the case of a no show or cancellation less than 48 hours notice.

Clients under the age of 18 will require guardian consent before being serviced. Guardian consent forms are available in person and must be filled out at the star time of the appointment. The client is still required to fill out the client consent forma and questionnaire. For certain services, clients under the age of 16 may not be serviced. Please reach out to Katie in advance to confirm that the service being booked is suitable for those under the age of 16.

Each client will be asked to fill out a service form and waiver to ensure all necessary client information is gathered, all parties are protected, and that all service details/policies are stated clearly and acknowledged. These forms must be completed upon booking along with the deposit payment to reserve your service.

A non-refundable 50% deposit is required to reserve your booking. For services charged by the hour, a one hour minimum will be charged as a deposit. Dates and times will not be held without deposit payment. Deposit can be made via Venmo, Cashapp, PayPal, and in occasional instances, cash.

Cancellations are to be made at least 48 hours in advance. Deposits are non-refundable. Any other payment(s) made after the initial deposit are non-refundable if the the cancellation is made less

than 48 hour advance notice. Cancellations with more than 48 hour notice will be refunded any payment(s) made after the initial deposit.

Behavior including racism, sexism, homophobic language or actions, transphobic language or actions, harassment, inappropriate language or actions, hate speech, sexual harassment, or any other behavior deemed unacceptable will not be tolerated. These actions could lead to cancellation of service and/or a ban from booking future services. I strive to create a safe and comfortable environment for all my clients and will do everything in my power to maintain it as such.